FXCC Customer Service & Contact
FXCC provides customer support for account, funding and platform questions on a 24/5 basis, by live chat and email, plus a help centre and an FAQ.
Open FXCC Account →FXCC provides customer support for account, funding and platform questions on a 24/5 basis. You can reach the team by live chat and email, and use the help centre and FAQ for common tasks like deposits, withdrawals and platform setup. For account-specific issues such as verification or withdrawals, have your account details ready so the team can help faster.
Ways to contact FXCC — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick questions and urgent help | 24/5 during market hours |
| Documents, detailed or non-urgent issues | Reply by email | |
| Help centre / FAQ | Step-by-step guides (deposits, withdrawals, platforms) | Anytime |
Find the current contact options and support hours in your FXCC client area.
Frequently asked questions
How do I contact FXCC support?
FXCC offers live chat and email support 24/5; you'll find the current contact options in your client area and on the FXCC help centre.
What can FXCC support help with?
Account verification (KYC), deposits and withdrawals, platform setup (MT4 / MT5) and general account questions.
How long do withdrawals take at FXCC?
Card and e-wallet withdrawals are often processed quickly, while bank-wire withdrawals can take several business days. FXCC charges no withdrawal fee, though providers may.